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Billing and payment: Online Helpdesk Q8. If I receive income support / Job Seekers Allowance can I get any help with my water bills? Although there are no discount schemes available for those on income support or receiving Job Seekers Allowance, we can set up a charges scheme to help you manage your income, or you can have your charges deducted from your benefits payments and sent to us direct. If you would like to do this, you will need to contact your local DSS or Benefits Agency office (where you collect your payments) who will arrange it. Please let us know as well, either via e-mail on this site or by telephone or letter. We can also send you an application form that you can pass to your DSS office who will then decide whether or not your water services charges can be deducted automatically. |
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| To view the contents of the Your Bill guide click here |