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Q5. Why hasn't one of your meter readers ever knocked on my door?

Your water meter will be located either inside your home, or in a meter box in the garden, driveway, or in the public footpath or roadway outside your property boundary. If your water meter is inside your home, we may be able to read it via a remote touch pad that we install on the outside of your property. Or, if your water meter is in a meter box, we will read it there. In either of these cases we do not need to disturb you.

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