Three Valleys Water - At Home - Your Bill - Billing and Payment Online Helpdesk

Billing and payment: Online Helpdesk

Q10. If I have a water meter installed do I have any option to change back to paying water bills based on the rateable value of my property?

If you had a water meter installed after 1 April 2000 and you decide you would prefer not to remain on a meter, you have the option to change back to your bills being based on the rateable value of your home but only if:

	It is within 18 months of having your meter fitted or, within 30 days of your second metered bill (the transfer bill is not included in this two bill limitation).
	You are the person who applied for the meter and still live at the property.
	This is the first time you have opted to change back.
	You have opted to have a meter. You cannot return to Rateable Value if you have had a meter fitted on change of occupier, i.e. after moving in/into the supply area.

And, the meter remains in place.

If you purchase a property that has a metered supply, or you sell a property with a metered supply, there is no option to change to a non-metered supply.

If you would like to apply to change back please complete the enquiry form and we will send you the appropriate forms.