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Water quality: hard and soft water
 

1.

HARD water:
The area supplied by Three Valleys Water has 'hard' water.
The hardness occurs naturally and is characterised by the presence of high levels of calcium and magnesium, which are good for healthy teeth and bones.
  De-scaling products can be used to remove any limescale caused by hard water in kettles or in water fittings but take care to follow the manufacturer's instructions.
  To find out the hardness levels of your water please click here
2. SOFT water:
Soft water feels softer and makes soap and detergents produce foam more easily. If you would like softened water in your home, you can install a water softener.
  If you are considering installing a water softener always remember to keep a separate mains fed tap for cooking and drinking purposes.
Water Quality Online Helpdesk:
Taste and smell
Colour and appearance
Hard and soft water
Fluoride
Lead
Water quality in your area
Download our brief guide to water quality (PDF 43KB). Please note that the installation of treatment referred to in the lead section of this guide has now been completed.
Download our Annual Report on the quality of our drinking water (PDF 578KB)
If you have any further enquiries, please complete our enquiry form and select the option Water Quality.
Some documents on our site require you to use Acrobat to open and read them. To download a free copy of the Acrobat Reader, please click on the icon: Get Adobe Acrobat
 
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Hardness and Fluoride Information
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