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What if I have no water?
It is extremely rare to experience a complete loss of water to your mains supply. However, if this happens to your property, there are a number of possible causes:
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The internal plumbing of your house
Recent plumbing work can occasionally cause an internal water pressure problem. Check to see whether a blockage has caused the loss of water.
If your mains-fed tap is supplying water at the normal pressure, but taps supplied by your internal water tank are not, then you need to contact your local plumber. |
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Trapped Air
This may happen if there has been an interruption to your water supply and your pipes have been drained. Trapped air will therefore stop water flowing through your pipes. If this has happened because of work you are having done to your home, ask your plumber to help resolve the problem.
Three Valleys Water will only consider carrying our internal repairs if we have caused trapped air by interrupting your water supply.
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A Burst Main
If your mains water tap (usually your kitchen tap) is not providing any water, please check if your neighbours are having the same problem. If they are, it is very likely that this is a mains water supply problem, in which case contact us immediately. |
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Power Cut
In rural areas power cuts can affect the water supply. As all our facilities are continually monitored, these situations are detected immediately and measures then taken to restore the water supply. |
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| Other Areas
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