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About Your Water Supply
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Complaints about your water supply

If you want to make a complaint, you can send an e-mail via this website or contact us in the following ways:

Email Customer Services
Write to: Director's Office, Three Valleys Water PLC, P.O. Box 48, Bishops Rise, Hatfield, Hertfordshire, AL10 9HL.
Fax us on 01707 277188
If you have a query about your bill please contact our Billing Centre on 0845 769 7982.
Other Issues
Complaints about your water supply
Complaints about your wastewater removal services
Complaints about our response to your complaint
How to claim compensation
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