 |
Be cautious and suspicious
even if they have an appointment. |
|
Put the door chain
on. If you don't have one, think about
getting one. |
|
If you have a spy-hole
in your door look through it, and without
opening the door, ask for the individual to
identify themselves. |
|
Ask for identification
from any stranger wanting access to your premises.
|
|
Check the ID carefully,
don't just glance at it. Do not hesitate to
ask the person to show their ID again if you
did not get a good look at it the first time.
You will be looking for the photo of the person
on the ID and a name as well as the
logo of the company they claim to work for.
Check to see that the person holding the ID
has the same face as the person on the photo.
|
|
Note down the name
of the person and call us on the following
number to confirm their identity: 0845
7823333. All Three Valleys Water employees
and contractors carry ID cards and will be
pleased to wait on the doorstep while their
identity is confirmed over the telephone with
the Customer Call Centre. Our employee may
also call in at the same time to verify that
they are actually there. |
|
Lastly, check that the
person is wearing branded clothing
and also that the vehicle that they have arrived
in bears the same logo. |
|
If you spot a discrepancy
and become suspicious, refuse to let the person
enter and if they become loud or show any
aggression call the police by dialing 999.
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