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Emergencies
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Your stop tap

Condition and Location
It is important to know the location of your stop-tap(s) and for it to be in good working order so that you can shut off the incoming water supply in an emergency.
Make sure that you know where your stop tap(s) is and occasionally check that it works before an emergency arises. The brief guide below sets out where your stop tap will usually be found.

Finding your stop tap(s)
Most properties have an internal stop tap, which stops the incoming water supply. The stop-tap is usually located close to the point where the water pipe enters the building. In a typical house for example this may be under the kitchen sink, in a ground floor bathroom/WC, in the garage or utility room.
Larger businesses may have several stop-taps controlling the supply to different parts of the building or to separate buildings.

Once you have found your internal stop tap it is a good idea to regularly check that you can turn it.

Click here to view the Stop Tap Policy
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