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| If you have a query not answered in this section, please contact us. | ||||||
| Q.1 | How are Large User Tariff Bills calculated? | |||||
| Q.2 | What are the Large User Tariff Charges? | |||||
| Q.3 | Are there different ways in which the Large User Tariff can be paid? | |||||
| Q.4 | Can I change from the Large User Tariff? | |||||
| Q.5 | How do I apply for the Large User Tariff? | |||||
| Q.1 | How are Large User Tariff
Bills calculated? As with all water bills, Large Users pay for two separate services: 1. The water supply 2. The wastewater removal |
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| If you are on the 'Large User Tariff', your bill will have the following elements: | ||||||
| Water supply
services: 1. An annual'standing charge' for your water supply applicable to the size of the meter 2. A volumetric charge calculated by multiplying the volume of the water supplied as determined from the meter reading or estimated by the Company, by a rate per cubic metre. 3. A 'Large User' supplementary fixed charge |
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| Wastewater removal
services: 4. A 'standing charge' for your wastewater removal by Anglian Water or Thames Water* depending on where you are. 5. A 'variable' charge from Anglian Water or Thames Water* for your wastewater removal calculated on the amount of water you use. 6. A 'Large User' supplementary fixed charge. |
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| *We collect charges on behalf of Anglian Water and Thames Water. | ||||||
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| Q.2 | What are the Large User Tariff Charges? | |||||
| Large User Tariffs may vary according to the amount of water you use. An outline of the charges can be found in our Charges Scheme (PDF 849KB) which you can download from this web site. Or, please contact us on 0845 769 7985, and ask to speak to Janet Judge, to discuss this option further. | ||||||
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| Q.3 | Are there different ways in which the Large User Tariff can be paid? | |||||
| We usually make individual arrangements with those on the Large User Tariff. | ||||||
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| Q.4 | Can I change from the Large User Tariff? | |||||
| You can change
back to paying Standard Meter Charges by giving
written
notice to us. You can only opt to go onto the Large User Tariff and cancel this tariff once in any 12 months. |
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| Q.5 | How do I apply for the Large User Tariff? | |||||
| If you would like to become a Large User Tariff customer please contact us, or telephone us on 0845 769 7985 and ask to speak to Janet Judge. | ||||||
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