|
| If you have a query
not answered in this section, please contact
us. |
| Q.1 |
How
are Large User Tariff Bills calculated? |
| Q.2 |
What
are the Large User Tariff Charges? |
| Q.3 |
Are
there different ways in which the Large User Tariff
can be paid? |
| Q.4 |
Can
I change from the Large User Tariff? |
| Q.5 |
How
do I apply for the Large User Tariff? |
|
| Q.1 |
How are Large User Tariff
Bills calculated?
If you are on the Large User Tariff your bills will
be for your:
1. water supply
2. wastewater removal |
 |
|
| If you are on the
'Large User Tariff', your bill will have the following
elements: |
|
Water supply
services:
1. An annual 'standing charge' for your water supply
according to the size of the meter
2. A volumetric charge calculated by multiplying
the volume of the water supplied as shown on your
meter or estimated by the Company, by a rate per
cubic metre.
3. A 'Large User' supplementary fixed charge |
|
Wastewater removal
services:
4. A 'standing charge' for your wastewater removal
by Thames Water*.
5. A 'variable' charge from Thames Water* for your
wastewater removal calculated on the amount of water
you use.
6. A 'Large User' supplementary fixed charge. |
|
| *We collect
charges on behalf of Thames Water. |
| |
| TOP |
|
| Q.2 |
What are the Large User
Tariff Charges? |
| Large User Tariffs
may vary according to the amount of water you use.
An outline of the charges can be found in our Charges
Scheme (PDF 849KB) which you can download
from this web site. Or, please contact us on 0845
769 7985, and ask to speak to Janet Judge, to discuss
this option further. |
| TOP |
|
| Q.3 |
Are there different ways
in which the Large User Tariff can be paid? |
| We usually make
individual arrangements with those on the Large
User Tariff. |
| TOP |
|
| Q.4 |
Can I change from the Large
User Tariff? |
You can change
back to paying Standard Meter Charges by giving
written
notice to us.
You can only opt to go onto the Large User Tariff
and cancel this tariff once in any 12 months. |
| TOP |
|
| Q.5 |
How do I apply for the Large
User Tariff? |
| If you would like
to become a Large User Tariff customer please contact
us, or telephone us on 0845 769 7985 and
ask to speak to Janet Judge. |
| TOP |
|
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