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Water meter installation:
A 2-Stage process
Step 1. You do not
need to be in when we install the meter, but on
arrival, our installation team will tell you they
are there and that they will need to interrupt
your water supply for a short time.
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| Step 2. They will begin
by digging a hole at the boundary of your property,
usually in the footpath, to expose the water supply
pipe and boundary stop valve. |
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| Step 3. Into this hole
a rigid plastic tube, called a boundary box, is
installed at the point the meter will be attached
to the water supply pipe. This tube protects the
meter against frost damage, rainwater and debris.
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| Step 4. Any holes around
the boundary box will then be filled in and a few
days later, if needed, our specialist team will
do permanent repair work to the surface. |
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| Step 5. Your water meter
will then be installed in the boundary box and the
make, serial number and first reading are taken
from the meter and recorded on your account. |
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